OVER 30,000 HAPPY PET OWNERS!
Frequently Asked Question
What's the size of the collar?
- Dog Collar Length: 25in / 63cm
- Cat Collar Length: 15in / 38cm
- Larger Breeds (connect 2 collars together to form 1 extra-large collar)
How to Install on Your Pet?
Getting your pet protected is quick and easy. Just follow these simple steps:
- Wrap It: Place the collar around your pet's neck.
- Secure It: Fasten it securely with the buckle.
- Adjust: Leave 3-5 cm of extra space for comfort and flexibility.
- Trim: Cut off any excess length of the collar.
- Activate: The ingredients spread over your pet's fur.
- Done: Your furry friend is now Fully protected!
How long does the BIOCOLLAR work?
- Our collar provides over 8 months of continuous protection against fleas, ticks, and mosquitoes.
Can my pet wear the COLLAR with other products to fight off pests?
- Yes, we made it so our pets can wear it alongside other products without any problems, however, it is not necessary.
Do I have to keep the COLLAR on my pet all the time?
- No, it is not required to keep it on all of the time. However, it is safe to keep it on. If you would like to take it off, put it back in the specially designed protective case to allow the collar to last longer.
Is it a break-away collar?
- Yes, To keep your cat safe, the purpose of the breakaway collar is to open when something pulls on it with force.
Does it have a strong smell and is it greasy?
- No it does not have a strong smell and is not greasy. The natural ingredients actually create a calming effect for our pets.
Is it safe for small puppies, kittens, or pets with sensitivity?
- Yes it is made for even the most sensitive pets, even bunnies! It's even safe for human babies/nursing moms!
Didn't find your answer?
Our customer service will be happy to help you.